Last updated: August 18, 2024
Welcome to WalkTask. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”), any website operated by WalkTask, and the services provided through these platforms (collectively, the “Services”). By accessing or using our Services, you consent to the practices described in this Policy. If you do not agree with the terms of this Privacy Policy, please do not access the App or use our Services.
When you use the WalkTask App, we gather various types of information to enhance your experience and improve our Services. This information includes:
Account Information:
Upon your initial use of the App, we assign you an anonymous Account ID. You are not required to provide personal details such as your name or phone number to create an account. However, to access certain features, you may need to create a nickname. We advise against using nicknames that contain personally identifiable information.
Device Information:
We may collect information about the device you use to access our Services. This includes device identifiers(Such as ADID), device name, hardware model, operating system and version, mobile network information, country, IP address, and language settings. This information helps us optimize the App’s performance across different devices.
Content and Usage Data:
We collect the content you submit through the Services and information about that content, such as the time and date of submission. Additionally, we gather data on your interactions with the App, including app activity, features used, app statistics, and interactions with other users’ content. This information is vital for improving user experience and functionality.
Communications and Support:
When you interact with our Services or communicate with us, we collect the information you share. This includes queries sent to our Customer Service team or support tickets filed. We may store these communications to enhance our customer service and for future reference.
Tracking Technologies:
We utilize cookies, web beacons, and other tracking technologies to collect information about your use of our Services. Cookies are small data files placed on your device that help us improve your experience by recognizing you and remembering your preferences. You can disable cookies in your browser settings, but doing so may limit certain functionalities of the Services. Web beacons are electronic images that assist in delivering cookies, tracking visits, and measuring campaign effectiveness.
Permissions:
Our mobile applications may request permission to collect additional information from your device, such as location data or access to your camera and contacts. We will only collect this information with your explicit consent, in accordance with your device’s permission settings.
We use the information we collect for various purposes, including:
Providing and Enhancing Services:
Your information helps us deliver and improve the Services, ensuring they function correctly and are tailored to your preferences. For instance, verifying your physical activity to reward WalkCoins based on your movement data.